Confidentiality is a professional obligation, not a preference
Law firms hold information that is valuable to other people and are bound by duties about protecting it. They also work to deadlines that do not move because a system is unavailable.
Published research
Trust accounts and closings attract payment fraud
The FBI's 2024 Internet Crime Report recorded 2.77 billion US dollars in reported business email compromise losses. Firms that hold client funds are a natural target, because an attacker watching a matter can send convincing payment instructions at precisely the right moment, referencing details only someone reading the thread would know.
Source: FBI Internet Crime ReportWhat it means for you
The defence is a verification step that does not depend on the email thread the request arrived in.
What we hear
The pressure points in legal & advisory
Client confidentiality duties
Professional obligations about client information with consequences beyond the commercial.
Deadlines that do not move
Filings and closings where an outage is not a scheduling problem.
Client funds
Trust and escrow accounts that make the firm a specific target for payment fraud.
Document volume
Large matter files with versions, privilege, and retention requirements attached.
What we put in place
Built for how you actually operate
Not a generic support plan with your industry written on the cover. These are the things that matter in your environment.
Matter based access
Access structured around matters, so people reach what they are working on and there is a record of it.
Payment fraud prevention
Verification procedures for funds movement, plus email authentication and impersonation protection.
Email security and retention
Protection, archiving, and search built for a firm that has to produce correspondence years later.
Uptime around deadlines
Redundancy and a rapid response target for the systems a filing depends on.
Document management support
Support for your practice management and document systems, including vendor coordination.
Recovery you have tested
Immutable backups of matter files and correspondence, with restores proven rather than assumed.
What changes
What it looks like once this is running
We start by reviewing what you have now and telling you honestly what would cause problems. No obligation, and no pressure either way.
Talk about your environment- Access organised around matters with a record of who reached what
- A verification step before client funds move
- Correspondence you can produce years later
- Restores that have actually been tested
Also relevant
Other industries we support
Let us look at your setup
A short call, a clear picture of where you stand, and a straight answer about what is worth fixing first.